About these terms
These terms apply to the Savannah Aviation website. Contact us at info@savheli.co.tz or +255 652 246 129 if you have a question about the site or an enquiry.
Enquiries and quotations
Submitting a form requests a quotation. It does not reserve an aircraft, confirm a flight or create a confirmed booking. An enquiry reference acknowledges receipt by our email system; it is not a booking reference.
We will review your requirements and confirm availability, scope, pricing and any applicable conditions directly with you. A booking is confirmed only through our separate written confirmation and agreed booking terms.
Flight and operational requirements
Flights and specialist operations depend on aircraft and crew availability, weather, route suitability, landing permissions, regulatory requirements and operational safety. Proposed schedules, aircraft selection, payloads and passenger capacity are confirmed for each operation.
Please provide accurate contact, route, date, passenger and project information. Tell our team about baggage, equipment, access requirements or other needs when requesting a quotation. The number entered in a passenger field describes your request and does not establish the capacity of a single helicopter.
Prices, payment and cancellation
The applicable quotation and booking agreement will state the price, currency, taxes, inclusions, exclusions, payment schedule and any cancellation or amendment conditions. This website does not collect payments or establish a general cancellation fee. Please review the written terms supplied for your specific booking before accepting.
Aircraft and service information
Aircraft descriptions, specifications and images provide general information. Actual configuration, performance, availability and suitability depend on the aircraft and operating conditions. Confirm the requirements of your flight or project with our team before relying on website information for an operational decision.
We aim to keep the website accurate and may correct or update its content. If you notice an error, please contact us.
Using the website
Use the website lawfully. Do not submit spam, misleading enquiries or malicious content, attempt unauthorised access, or interfere with the site or other visitors. Website text, branding and imagery may not be copied or reused without permission from the relevant rights holder, except as permitted by law.
Privacy and external links
Our Privacy Policy explains how website enquiry information is handled. External websites have their own terms and privacy practices.
Responsibility and applicable law
We take reasonable care in providing website information, but cannot guarantee uninterrupted or error-free access. Nothing in these terms excludes liability or rights that cannot lawfully be excluded. These website terms are governed by the laws of Tanzania, subject to any mandatory rights that apply. Separate agreed booking terms govern the delivery of aviation services.
Changes and contact
We may update these website terms. The date above identifies the latest version. For questions, contact info@savheli.co.tz, Moshi Airport, Arusha–Moshi Road, P.O. Box 53, Himo, Tanzania.